360 Coaching Resources
Coaching is what makes 360 feedback work really well - everyone needs at least a little help understanding their feedback report and planning what to do. But, coaching with 360 doesn't need great skill or know-how. Just guidance, a simple process and supporting tools like these.
Here are a few comments from managers who have used our 360 coaching resources:
- "The workbook and overall feedback approach was very helpful"
- "(I) liked the simple coaching process... I could see (it) working in my areas of responsibility"
- "(It is) really useful to have (a) structured tool which can be used for general coaching"
Designed for both HR professionals and line managers, these resources provide ideas, advice and tools to help you answer people's questions and coach individuals through their feedback results.
The resources are…
Overview. An introduction to a step-by-step approach to coaching people through their 360 results. It is simple, but it's used by leading organisations and it has won acclaim in the HR press with publications in People Management and Coaching at Work.
Workbook. A set of questions that take individuals carefully through the coaching process, with space for them to record their findings and decisions. It's an important document that provides both an agenda for the coaching session, and a record of what was decided.
Example. A sample completed Workbook showing how an HR Business Partner reviewed their performance and feedback, then put a good action plan in place.
Coaching advice. Practical suggestions and answers to guide you through coaching. There are more than 80 ways to help coaching work well. Use this when you are stuck as a coach, and when you'd like to improve your coaching technique.
Frequently Asked Questions. A practical guide for the managers of individuals receiving feedback, answering their questions and the questions their people are likely to ask.
Use of our coaching tools, plus Development Options, a comprehensive on-line directory of personal development strategies, is free to UK HR managers; to register please complete our Contact us form ticking the Coaching Resources box.