360 Software

Right now our 360 software is producing online questionnaires and feedback reports for City University, Dairy Crest, The Digital Property Group, ISS, Old Mutual, Skandia, Thomas Cook, Virgin Media… And, several other leading organisations.

It makes vital contributions to coaching, leadership development, talent management, development centres, performance reviews and change programmes.

It has been reliable, easy and helpful since 1999, but it's never stood still. Prompted by organisations' changing needs and evolving best practice there have been more than 40 enhancements. Importantly, software development has never been prompted by things going wrong. We do so much testing and piloting that software bugs are very, very rare indeed.

Simplicity underpins everything we do. Simplicity means managers concentrate on the really important things: on understanding and strengthening their performance. Not on grappling with complex web pages or feedback reports.

Central to keeping things simple is our use of web links. Users just click on links to get questionnaires, feedback reports, help and resources. For example, click on this link for a sample 360 questionnaire…

http://www.simply360.co.uk/lead/?ps_hm_cq=1&pd_cq_pw=qsample82

Web links contain all the information our software needs – the organisation, the questionnaire type, the manager receiving feedback. And, because they are unique to the individual, only selected people have access.

To complete a questionnaire for him/herself a manager merely clicks on a web link in an email sent by our software. And, to get feedback from others the manager uses his/her Address Book to forward part of the email to those people. Simple!

There is no tedious, error-prone entering of names, email addresses, websites or passwords. And, to get feedback from extra people the manager just forwards the e-mail to them too.

Many of our customers choose to print each manager's 360 feedback report, and then discuss the paper copy with him/her. But, reports can also be accessed through web links in e-mails. That is often helpful in larger projects (e.g. when 360 is part of performance review).

For a sample 360 report, for a fictional HR Business Partner, please close Chris Stevens' questionnaire web page, and then click on this web link…

http://www.simply360.co.uk/lead/?ps_hm_rp=1&pd_rp_pw=rzdwgfga

For guidance on working with the report, just click on each section's “Help" button. And, for hundreds of practical ideas on strengthening competencies click on "Development Options" in the report's introduction.

Chris's report uses just one of the many formats we offer. Our customers can choose how feedback is displayed, although the simple red-amber-green is by far the most popular.

Setting up feedback for a manager can take as little as 30 seconds. For some 360 tools, all that is needed is the manager's name, e-mail address and role.

Every 360 tool is tailored to the customer, including…

• Branding and appearance of every web page.
  
  
• Questionnaires, including the…
  
  
  • Descriptions of those completing questionnaires, e.g. direct report, colleague, customer
    
    
  • Rating scale and its definitions. It is often a 1 to 5 scale, but there are options
    
    
  • Questions answered with ratings
    
    
  • Comment questions asking for written feedback
    
    
• Choice of questionnaires. For example different questionnaires for executives, middle managers, and team leaders.
  
  
• Feedback report’s information and format.

Resources

Free trial. If you would like to try our 360 software we will be pleased to tailor feedback for one of your managers, provide an online questionnaire and a feedback report, and support you as much or as little as you wish. There is absolutely no charge or obligation. Just complete our Contact Us page.

Expert support. If you are considering 360 software you're probably also thinking about designing a good questionnaire and coaching people through their feedback. Both of those are critically important. See our Feedback and Coaching page for specialist, yet practical help with those.

360 Handbook. The new edition of our acclaimed 360 Handbook has several resources which are likely to be helpful. Including, published articles on making the business case for 360, questionnaire design, and coaching with 360 feedback. The 2010 edition also has hundreds of great questions for your questionnaire, and an extensive directory of ideas and actions for personal development planning. Please complete the Contact Us page for free access to the Handbook.